Question 1

Where do I find my reference number?

Accepted Answer

It is shown on the confirmation screen after you place an order (MGS-), quotation (RFQ-), service request (SRV-) or message (INQ-). Enter it together with the phone number you used.

Question 2

My status has not changed for a while. What should I do?

Accepted Answer

Status is updated when the team confirms, packs or dispatches the order. If it seems delayed, call or WhatsApp the sales desk with your reference number.

Track an order or request

Questions

Track an order or request

Questions