Shipping Policy

Delivery charge

• Inside Dhaka city: BDT 150
• Other areas, including Dhaka district outside the city: BDT 350
• Collect from our Motijheel office: free

The charge is set automatically from the district and area in your delivery address. Large or heavy equipment may need separate transport, which is confirmed with you before dispatch.

Delivery time

For ready-stock items, we aim to hand the parcel to the courier within 48 hours of confirming the order and any advance payment, and to deliver within 5 days inside Dhaka city and within 10 days elsewhere in Bangladesh. We will tell you if this changes. Imported, pre-order and project equipment follows the date written on your quotation.

Couriers

Orders are sent by courier or by dedicated transport for project equipment. Your tracking code is sent to you once the parcel is booked, and you can follow the order on the Track Order page.

Wrong address

Please make sure your address and phone number are correct. If a parcel cannot be delivered because of a wrong address or an unreachable phone number, delivery charges may apply again.